Line2 - Second Phone Number

Line2 - Second Phone Number

By Line2, Inc.

  • Category: Productivity
  • Release Date: 2009-09-01
  • Current Version: 12.1.1
  • Adult Rating: 4+
  • File Size: 194.29 MB
  • Developer: Line2, Inc.
  • Compatibility: Requires iOS 11.0 or later.
Score: 3.5
3.5
From 22,515 Ratings

Description

Line2 is your second phone number that works on your iPhone and other devices as a full-featured virtual phone system. Call and text anyone in the U.S. and Canada via Wi-Fi or your existing cellular network. Designed for mobile business professionals, freelancers, and entrepreneurs, Line2 lets you keep your business and personal communications separate and eliminates the need to purchase and carry a second mobile phone. Use Line2 free to call and message other Line2 users. Invite others to download Line2 today so you can communicate them at no cost. To call and message other users outside of Line2, upgrade with an in-app purchase for just $9.99/month for all these great features: • Use your Line2 number on your iPhone, iPad Mac and PC • Provides a rich and virtually unlimited calling experience that includes caller ID for incoming calls, call forwarding, group calling with up to 20 people, number blocking, and much more • Includes a local phone number in the U.S. or Canada • Enjoy picture and group messaging — even using Siri — with anyone in the U.S. and Canada • Get a native calling experience with CallKit integration. Incoming calls display full-screen with a visual caller ID that can be answered directly from the lock screen with a simple swipe — exactly like an iPhone call • Quick and easy setup with no additional hardware required • Use over Wi-Fi/4G/LTE and cellular voice, so you’re never without service Line2 paid subscription fee is $9.99 per month (or just $8.33/mo with a prepaid annual plan). Subscription fee will be charged through your iTunes account when you confirm your in-app purchase. Subscriptions will automatically renew unless you turn off auto-renew at least 24 hours before the end of the current subscription period. You can manage your subscriptions in your Apple Account Settings. Looking to support your small-business with multiple phone lines or advanced virtual phone features like auto attendant, toll-free numbers, online faxing, and more? See our website for more details: https:// line2.com. Questions or comments? We’re here to help, seven days a week at http://support.line2.com or tap Settings -> Help from within the app. Note: Your cellular provider may prohibit or restrict VoIP (Voice over Internet Protocol) on their network. It’s your responsibility to check with your cellular provider about their VoIP functionality, and any additional charges it may incur. Line2 is not responsible for any additional cellular charges that may occur as a result of using the Line2 service. Privacy Policy: https://privacy.line2.com Terms of Service: https://tos.line2.com

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Screenshots

Reviews

  • Love the app but inconsistent reliability

    3
    By ReviewApp001
    Mixed feelings after one year of use. Mostly works as advertised. But I experience bugs and delays with calls/texts every few months. I hope Line 2 continues to improve and stabilize.
  • Worst user interface, no customer service

    1
    By NYCgirl1005
    We’ve been a paying client for over 3 years and recently experienced a billing issue for the first time; our credit card on file expired. Instead of calling any of the cell phone numbers on file, Line 2 simply disconnected service and closed our account without notice. When I tried to figure out what happened, I discovered that they changed the log-in password so that there was no way to see our account/access ANY records or add an updated credit card. (The phone number on the account has been ours for 7 years and they claim to have put it back into the “pool.”) When I called to reinstate our account, I spoke with David in their Hollywood “help center”. He became hostile almost immediately, then refused to connect me with a supervisor or manager to help. (He told me I’d have to SUBPOENA them if I wanted to speak to a supervisor or anyone who works for the actual Line 2 company.) I’ll be taking my company’s business to Google or Switch, great reviews and less expensive.
  • Works half the time.

    3
    By C J Mahoney
    It’s just ok.
  • Business Services

    3
    By Extreme Team Realtor
    The voice calling needs improvement due to echoing on calls. Line tends to drop often resulting in missed calls.
  • The worst customer service I’ve ever had!

    1
    By Jroyer0911
    I normally don’t write negative reviews but this is ridiculous honestly the worse customer service I have ever had in my life! I have been talked down to for 3 days now with still no service but my payment is up to date. Besides the actual working issues of line 2. I was literally belittled by a customer representative I will keep my name to my self right now. Even asking him to forward me to his boss or manager countless times he just wanted to argue. Nor would he ever state his actual title when I asked, just that he was a manager. Funny how the manager of this operation has answered my calls multiple times. This app was purchased to run my business so a lot rides on it functioning. The call forwarding won’t even work. Outraged and in disbelief on how this company trains and monitors their employees! I will keep reviews posted until my issues are resolved.
  • Nonexistent customer support

    1
    By Zum123456789
    Don’t even try
  • Better than jive

    4
    By better than jive
    Not a bad service so far
  • Used to like it but upset right now...It’s CRAZY

    1
    By ogurog45
    I have an active subscription on Line2,I tried signing in today only to tell me couldn’t connect to server..Invalid username or password.I have contact support with over 15 emails no response yet?
  • Great idea, nice app, poor call quality

    3
    By bradyosfo
    Everything about the Line2 experience is excellent, except the audio quality of the calls. The price is right, the tech support is excellent, the app is well designed, but callers voices sound highly compressed and tinny—always annoying and often unusable. I typically have to apologize and ask people to call me back on my main number. I’ve consistently had the problem on WiFi networks at home, office, and other locations with high bandwidth, as well as on public cellular networks. If the audio quality was better, this would be one of the greatest services.
  • Never had such bad customer service

    1
    By vijaliet
    The problem first came up when I couldn’t place any outgoing calls from the app. Like many people, I was using this app for business purposes and it was critical for me to be placing calls with my Line2 number instead of my personal number. I tried rebooting the app, uninstalling it and then reinstalling it, turning my phone on/off. Nothing helped. I called customer support and couldn’t get through to a person. I then created a support ticket and wrote that my issue was urgent (I was missing out on making business calls that day). I also tried engaging with the chat feature on their website, hoping that I could somehow speak to a human to resolve my urgent issue. However, the sales chat person said my only option was to submit a support ticket. Thanks for nothing. Two whole days go by. I hear from no one. No emails, no calls. No help or resolution. 6 days later (8 days after my initial support request) I finally received an email with instructions to resolve my issue. I honestly don’t even know if those steps worked because by that time I had cancelled my Line2 subscription. I was reminded to write this review because I received an email from their support team today saying that they were happy to report that “this issue has been resolved.” This email came 2.5 MONTHS later. Wow. Glad I dropped them when I did.

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