MyWin by Windstream

.....on this new app and it won’t let me log in. Is this only available to select customers? I can still login to the old Windstream app.

Poor interfacing with this application on my mobile device. I cannot recommend using it at this time. Worthless

The App was not showing current bill and had no option to pay the amount that was due until the DAY OF the deadline and because I was busy yesterday, I was not able to pay it on time. I just realized that there was a bill due but I was late a day! This is unacceptable! Can you please find another app developer that can resolve this issue? Other companies can do it. I am not happy that you allow this to happen. I usually pay my bills at least a week before they are due because I don’t know how busy it could be for me on different days. Your app is NOT user friendly and ridiculously unhelpful! Oh, and I did set up auto pay through the app. Nothing happened! What are you guys thinking?! Don’t you want to get paid on time? How many customers do you have? If you have 45,000 high speed internet customers paying an average of $80, you will be missing about $70,000 a day on interest if they can’t pay on time. If they pay ahead of time, your money is making interests those days you were not even supposed to have our money. Please get a good app developer and pay him/her/them a good amount. It’s an investment worth paying for.

App works as functions. I have no issues! :)

I added this app & now logged on & it still doesn’t work. I pay all my bills on line & I always have a problem with yours!

I can’t pay my bill app won’t even load and when it would before it says my balance is 0

I signed into my account online to pay my bill and I was redirected to the my win page. When I tried to pay online my only option was to download the app or sign out. I downloaded the app and it shows that I owe $0.00 due Jan. 28, but when I scroll down it says current charges are my usual monthly bill amount. There is no option for me to pay my bill. I have tried every page on the app and still no option to pay so I guess I will just say thanks windstream for taking care of my bill this month. That was an awesome surprise.

Won’t let you pay bill. Now won’t even load and open. Worst app ever. Let us pay on the website again

About useless. The website is more functional than accessing through app. Will be deleting.

It would be very helpful to have the PAY NOW button available on the app if WINDSTREAM requires this to be the only way to make payments to your bill. Needs to be fixed ASAP or I will move my service to INFINITY.